Key Questions for Choosing the Right Community

Finding the right community for yourself or a loved one can be a daunting task. With so many options available, it's important to know what questions to ask and what factors to consider when starting your placement experience. In this blog post, we will discuss the key items you should know and ask to ensure you find the perfect community that meets your needs and preferences.

Factors to Consider When Choosing a Community


  • Is the community conveniently located near family and friends?
  • Are there nearby amenities such as shopping centers, parks, and hospitals?
  • What is the neighborhood like?

Level of Care

  • What level of care does the community provide? (e.g., independent living, assisted living, memory care)
  • Are there specialized services available for specific health conditions?
  • How does the community handle medical emergencies?

Amenities and Activities

  • What amenities are offered within the community? (e.g., fitness center, swimming pool, library)
  • Are there organized activities and events for residents?
  • Is transportation provided for outings and appointments?

Staffing and Training

  • What is the staff-to-resident ratio?
  • Are the staff members trained and certified in their respective roles?
  • How does the community ensure the well-being and safety of its residents?

Financial Considerations


  • What is the monthly cost of living in the community?
  • Are there any additional fees or charges?
  • Does the community accept insurance or offer financial assistance programs?
  • What happens when money starts running low?

Contracts and Agreements

  • What type of contract does the community offer? (e.g., month-to-month, long-term)
  • Are there any restrictions or penalties for terminating the contract early?
  • What is the refund policy for any prepaid fees?

Insurance Coverage

  • Does the community accept Medicare or Medicaid?
  • What other insurance plans are accepted?
  • Are there any limitations or exclusions in the insurance coverage?

Community Reputation and Reviews

Online Reviews

  • What do online reviews say about the community?
  • Are there any common complaints or concerns?
  • How does the community respond to negative reviews?

Word of Mouth

  • Have you spoken to anyone who has personal experience with the community?
  • What do they have to say about the quality of care and services?
  • Are there any recommendations or warnings to consider?

Levels of Care

Independent Living

Independent living is a great option for seniors who can still live independently but want the convenience of having services and amenities nearby. When exploring this option, consider asking:

  • What services and amenities are included in the monthly fee?
  • Is there a meal plan available?
  • What types of activities and social events are offered?
  • Is transportation provided for appointments and outings?

Assisted Living

Assisted living is designed for seniors who need some help with daily activities. When considering assisted living as a senior care option, ask:

  • What level of care is provided?
  • How is the care plan developed and reviewed?
  • What is the staff-to-resident ratio?
  • What types of activities and social events are offered?
  • Do they only offer private pay?

Memory Care

Memory care is specialized care for seniors with Alzheimer's or other forms of dementia. When exploring memory care options, consider asking:

  • What is the staff's training and experience in dementia care?
  • How is the environment designed to support residents with dementia?
  • What types of therapies and activities are offered to support cognitive function?
  • How are behavioral issues managed?

Skilled Nursing

Skilled nursing facilities provide round-the-clock medical care for seniors. When considering this type of senior care, ask:

  • What types of medical services are provided?
  • What is the staff's training and experience in geriatric care?
  • How is the care plan developed and reviewed?
  • How are family members kept informed about the resident's health and well-being?
  • What types of insurance do they take?


Rehab facilities offer short-term care for seniors recovering from surgery, illness, or injury. When exploring rehab options, consider asking:

  • What types of therapy (physical, occupational, speech) are offered?
  • What is the average length of stay?
  • How is progress measured and communicated to the resident and family?
  • What is the discharge planning process?


Choosing the right Rochester senior living community for yourself or a loved one is a significant decision. By asking the right questions and considering the factors discussed in this blog post, you can make an informed choice that ensures a comfortable and fulfilling living experience. Remember to take your time, visit multiple communities, and trust your instincts when making this important decision.

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Manda Ayoub

Manda Ayoub

As the Chief Operating Officer, Manda brings over 30 years of health care experience to Pomeroy Living. Manda is responsible for the facilities operations, outcomes of the clinical team and ensuring regulatory compliance. Since joining Pomeroy Living in 2011, Manda has been instrumental in opening both of Pomeroy’s state-of-the-art assisted living communities - Pomeroy Living of Northville and Pomeroy Living Orion. She has implemented innovative health care initiatives that have successfully improved patient outcomes and the quality of care at both of Pomeroy’s skilled nursing facilities.